Strengthening the enterprise through improved customer experience
Gaining true ownership of great customer experience goes beyond traditional methods. The current resources at hand both for businesses and consumers have spurred a complexly integrated relationship between the two. Moving forward, leading enterprises will need to address how they connect with consumers, identifying strategies and best practices for gaining and retaining customers. In today's fast-paced market, the future of your business depends on it. The Customer Experience Summit will bring together leading executives from a variety of industries to confront and overcome current industry issues. This premier event will explore critical topics and trends currently impacting organizations.
This exclusive event will enable attending executives to network with peers and learn from each others experiences through engaging educational sessions conducted in a comfortable, yet focused business environment. The event agenda offers opportunities for critical exchanges through visionary Keynote Presentations, Executive Think Tanks, Thought Leadership workshops, Analyst Q&As and much more. Attendees will meet one-on-one with solution providers throughout the event to learn about critical products and services capable of solving organizational challenges.
A few of this year's agenda topics:
- Disruptive Technologies Impacting Customer Experience
- Leveraging Big Data
- Talent Retention
- Enterprise Feedback Management
- Customer Experience, Now and in the Future
Take advantage of this unique opportunity to get customer experience issues out on the table, make your voice heard and collaborate with peers on real solutions for your organization.